0xe00086cc Backup Exec Link -

When all other troubleshooting steps fail, performing a repair installation of Backup Exec may be necessary:

Last updated: For Backup Exec versions 16 through 22 (and 22.1+). Always test fixes in a non-production environment first.

corresponds to:

Ensure a exists. If it does not, create one. Select the account and click Edit .

When a Backup Exec job fails with this specific error, users often see a message like "The Backup Exec job engine system service is not responding". On many systems, this failure is accompanied by an entry in the Windows Event Log with Event ID 57860. 0xe00086cc backup exec

According to official Veritas documentation, error 0xe00086cc is frequently tied to the bedssql2.dll file, which is a core component for backing up Microsoft SQL databases. This error can occur on any server running SQL Server or MSDE, even if you are not currently performing a SQL-specific backup job. The bedssql2.dll is loaded every time the "Backup Exec Remote Agent Service" starts on a server with SQL installed.

Understanding and Solving Veritas Backup Exec Error 0xe00086cc When all other troubleshooting steps fail, performing a

If name resolution fails, check DNS settings or consider using IP addresses temporarily for testing. Next, verify that TCP port 10000 is reachable and not blocked. Use Telnet or Test‑NetConnection in PowerShell:

This error code indicates that Backup Exec lost its connection to the target server or remote agent mid-operation. It can also mean the backup engine encountered an unexpected data structure it could not process. If it does not, create one

Ensure that the Backup Exec Remote Agent on all remote servers is updated to match the media server version.

The Backup Exec Remote Agent service ( beremote ) must be actively running on every target machine. If this service is stopped, hung, or has crashed, the backup server cannot communicate with the system. Users often report that simply restarting the Backup Exec services on both the media server and the remote agent resolves the issue in these cases.