If you are experiencing issues with your Kercan scanner, try these solutions:
Plug the included 2.4GHz USB dongle into your computer's USB port.
If it fails to connect, locate the or "Pairing" barcode in your model's specific booklet, scan it once, and unplug/re-plug the USB dongle. 2. Common Configuration Barcodes kercan barcode scanner manual
Check your cable connection. Ensure it is plugged directly into the motherboard or terminal, not a keyboard port or unpowered hub.
Hope this helps new users get set up!
Issue 3: Wireless scanner keeps beeping and flashing a red light.
| Issue | Solution | |-------------------------------|--------------------------------------------------------------------------| | No power (wireless) | Charge scanner for 2–3 hours | | No beep / LED | Check USB connection or restart device | | Scans incorrect characters | Scan “Factory Reset” barcode, then reconfigure | | Bluetooth not pairing | Remove old pairing from host and re-pair | | Slow or missed scans | Clean scan window, adjust distance, or scan configuration for sensitivity| If you are experiencing issues with your Kercan
Re-pair the device. Unplug your USB dongle, scan the "Match/Pairing" barcode from your manual, and plug the dongle back into the computer within 5 seconds. 6. Maintenance and Care