Minimal jewelry is recommended to prevent items from catching on espresso machines or falling into drinks. 3. Attendance, Punctuality, and Shift Sharing

Broistas are also eligible for a after completing their training, which employees often report adds a "couple dollars over minimum wage" to their base pay. Employees become eligible for a 401(k) matching up to 4% of their contribution . Additional benefits include:

Here are some potential papers or resources related to the Dutch Bros employee handbook:

"If there is a line to the street, you should be sweating. If there is no line, you should be cleaning."

The Dutch Bros employee handbook, often complemented by the centers on a people-first culture where "speed, quality, and service" are non-negotiable. The following guide outlines the top policies and perks for "Broistas" and staff. 1. Appearance & Dress Code

The handbook outlines a formal process for trading shifts through company-approved scheduling software. Both employees and a manager must approve the switch ahead of time. 4. Operational Excellence and Product Knowledge

Employees are trained to treat every customer interaction as an opportunity to brighten someone's day. Genuine engagement is prioritized over transactional speed, though high throughput remains a strict operational goal.

The handbook is grounded in three primary core values that guide every shift: