The Intergraph SmartPlant License Manager (SPLM) manages software seats across workstations and networks. When CADWorx launches, it requests a license token from the designated SPLM license server. If you see , it generally means:
I can provide specific registry paths or command lines based on your setup. Share public link
If expired, you will need to generate a new license machine ID (CCFID) request and submit it to Hexagon Support for updated keys. Summary Checklist for CAD Administrators Action Item Target Machine Expected Result Start Intergraph Service Status: Running Ping Server IP 0% Packet Loss Open Port Rules Server & Client Traffic Allowed Re-point SPLM Client Successful Connection Conclusion
Since CADWorx is sensitive to network stability, ensure you have a "pingable" connection to the server. Command Prompt on your workstation. ping [ServerName] ping [ServerIP]
Before fixing the error, it is critical to understand what SPLM is. SPLM (Software Protected License Management) is Hexagon’s (formerly Intergraph) licensing system used by CADWorx, CAESAR II, and PV Elite. Unlike older hard-dongle systems, SPLM can manage network floating licenses or local node-locked licenses. cadworx splm error 7502
On laptops or machines that frequently change networks (e.g., switching between Wi-Fi and Ethernet), the unique ID that SPLM uses to identify your computer can change. This can invalidate a locally hosted license. Installing a creates a virtual, static network adapter that overcomes this issue.
Sometimes the client machine loses track of where the license server is located.
Cadworx, a powerful suite of plant design software, relies on a license manager known as SPLM (Sorcon Program License Manager) to handle licensing operations. While generally robust, users occasionally encounter errors that can disrupt workflows. One such error is "SPLM Error 7502." This error typically manifests during the startup of a Cadworx application (such as Cadworx Plant, Cadworx Equipment, or Cadworx P&ID) or when attempting to retrieve a license from the server.
Open the Windows Command Prompt ( cmd ) on the affected workstation. Share public link If expired, you will need
Below is a comprehensive guide to understanding why this error happens and exactly how to fix it. What is CADWorx SPLM Error 7502?
The licensing service on the host server has frozen or stopped running.
If you're a CADWorx user, you may have encountered the frustrating SPLM error 7502 at some point. This error can be a major roadblock in your workflow, causing delays and disruptions to your design process. In this article, we'll take a closer look at the Cadworx SPLM error 7502, its causes, and provide a step-by-step guide on how to resolve it.
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If these steps don't resolve the issue, check with your CAD administrator to ensure the SPLM server itself hasn't reached its seat limit or that the license key hasn't expired.
This error essentially means your CADWorx software cannot communicate with the licensing manager to verify your right to run the software. The purpose of this article is to go beyond the error message. We will dissect the possible causes of this problem and provide a comprehensive, step-by-step guide to resolving it.
: The SPLM service is not running on the server or the client. Detailed Troubleshooting Steps Configure SPLM on the Client Machine
: After making configuration changes in the SPLM utility, you must fully close and restart CADWorx for the changes to take effect .