The Web CAD Monitor portal leverages advanced public safety software architectures—specifically Tyler Technologies' Enterprise CAD (formerly New World CAD)—to provide authorized personnel with real-time operational visibility into active emergencies and unit assignments. Understanding the Role of CAD in Tolland County 911

Many CT towns moved to encrypted radio & restricted CAD data.

The CAD view system used in Tolland County 911 is a powerful tool for emergency response. By providing dispatchers and responders with a visual representation of critical information, the system enables more effective response and resource allocation. The benefits of CAD view, including enhanced response times, improved resource allocation, and increased situational awareness, have had a significant impact on emergency response in Tolland County. As emergency response continues to evolve, the importance of advanced technologies like CAD view will only continue to grow.

Field personnel can update their status (e.g., "En Route," "On Scene," "Available") with a single tap.

First responders and administrators typically access the Web CAD Monitor using Tyler Technologies credentials. This portal requires official authorization and a secure VPN or approved device.

: To protect victim privacy, specific addresses are often truncated or generalized, and sensitive medical information is excluded from the public display. About Tolland County Emergency Services (TN)

CAD View shows critical information like cross streets and incident types, such as the example from the Tolland County Emergency Services Instagram listing a structure fire on Daly Road, East Hampton. Why CAD View is Crucial for TCMAFS

"It's a win-win for our staff and our agency; because their jobs are more streamlined, they're more efficient. Because we didn't have to hire additional staff, we can continue providing competitive wages. Ultimately, I believe this technology has contributed to staff retention," said Doug Racicot, operations director for Tolland County Mutual Aid.

Responders use the CAD view to check the nature of an emergency, its priority level, and live updates added by call-takers. This eliminates unnecessary radio traffic and ensures crews access specific details, like building knox box codes or hazardous material notices, before arriving at the scene. Unit Status & Resource Tracking