Apppo14160 Document Action Not Completed Successfully Hot |best|

: Oracle support notes (such as Note: 1912083.1 ) suggest this may sometimes be caused by a software bug that requires a specific patch.

If you can tell me is showing this error (e.g., SAP, Oracle, SharePoint, custom ERP, banking app), I can give you a more precise solution.

While many instances of this error can be resolved in‑house, certain situations demand expert intervention:

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: Check that all associated accounts (GL accounts) used in the document are currently active.

: If a Purchase Order (PO) originated from an internal requisition, certain control actions may be restricted. Oracle Communities Recommended Troubleshooting Verify Document Status Oracle Community Support

Check if the workflow is stuck in an 'Error' or 'Looping' status. If it is, you may need to use the wf_engine.abortprocess and wf_engine.startprocess APIs to reset it. Step 3: Check Backend Table Mismatches (SQL Scripting) : Oracle support notes (such as Note: 1912083

Review the generated HTML report for broken foreign keys or stuck workflow attributes. Solutions and Technical Fixes Resolution Type Action Steps Target Problem

[Trigger Document Action] ──> [Error APP-PO-14160] │ ┌───────────────────────────┴──────────────────────────┐ ▼ ▼ [Check GL Accounts] [Check Data Integrity] ├─ Account Disabled? ──> Re-enable Account ├─ ID Mismatch? ──> Data Fix Script └─ Segment Valid? ──> Fix Cross-Validation └─ Linked Req? ──> Clear Lock Step 1: Validate the Charge Account Status

If the General Ledger (GL) accounts attached to the PO lines, shipments, or distributions have been disabled or frozen, Oracle prevents any further document action. Even a cancellation action requires account validation to reverse funds or update encumbrances. 2. Internal Requisition Mismatches This link or copies made by others cannot be deleted

The primary cause is an attempt to perform a document action (like approving, canceling, or controlling) that is of the document. Common scenarios where this occurs include:

Note the , Accrual Account , and Variance Account strings.

Confirm if the line status, shipment status, and distribution status match. If a single shipment is closed or fully billed, a global "Cancel" action will fail. 3. Run Oracle Procurement Analyzers

In essence, the error means: The system was unable to execute the requested document operation (likely a purchase order or process order document with reference code 14160) in real time, and the operation was rolled back.

Navigate to -> Setup -> Accounts -> Combinations .