Press the , type winver , and press Enter . If the version number is lower than 1607 (such as 1507 or 1511), your OS is too old for the software. 2. Update via Windows Update Assistant
If you're running an earlier version of Windows 10, you may experience issues with Photoshop, including:
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. Press the , type winver , and press Enter
Click the next to the "Install" or "Update" button. Select Other versions .
You must update your operating system.
To clear this error, you must bring your operating system up to the minimum baseline required by Adobe software. Follow these steps in order. 1. Check Your Current Windows Version
Upgrading past Windows 10 Version 1607 is only the first hurdle. To run modern versions of Photoshop smoothly without stuttering or scratch disk errors, verify your machine meets Adobe’s baseline hardware standards: Hardware Component Baseline Requirement Recommended Specification Intel or AMD processor with 64-bit support; 2 GHz or faster Intel or AMD processor with SSE 4.2 or later System RAM 8 GB minimum 16 GB or 32 GB for heavy RAW workflows Graphics Card DirectX 12 compatible GPU with 2 GB VRAM 4 GB or more VRAM for 4K displays Hard Drive Space 20 GB available SSD space Fast internal NVMe SSD for scratch disk usage Alternative Workarounds for Legacy Hardware Update via Windows Update Assistant If you're running
: These versions are incompatible with Photoshop CC 19.1 and later.
This requirement was introduced primarily with . Below are the specific features and technical reasons why this operating system version became a mandatory baseline. Can’t copy the link right now
: Some specialized devices, like the Cintiq Companion 2, faced "time-locks" where they could not be updated to newer OS versions, rendering them unable to run the latest Photoshop releases. Evolutionary Timeline
: Bypassing the check will likely cause Photoshop to crash instantly upon launch because the missing system files it needs to run simply do not exist on your hard drive.